Digital Services Monitoring Pilot Program (New)
Digital Transformation Agency
The DTA will conduct a pilot to design effective performance monitoring for digital services at a whole-of-government level. This will allow the DTA to understand the overall performance of digital services for a whole of system view, provide more comprehensive advice on investment decisions, and measure the implementation of the Strategy.
Over a 6 month period, the DTA will conduct the pilot with selected agencies to confirm if the proposed performance measures will provide the insights needed to support data-led decision making that the proposed measures provide insights to understand the overall performance of digital services for a whole of system view, provide more comprehensive advice on investment decisions and measure the implementation of the Strategy.
Deliverables
Insights and recommendations on the proposed measures.
A monitoring framework, process and implementation plan.